Withdrawing from Care

I value our relationship and your family. Saying goodbye is VERY hard on all of us.

I love and adore your child. My entire heart goes into making sure they are happy, healthy, and secure while in my care. It takes a huge chunk of my heart when children withdraw from care. So please know that they are loved and special to me. I will miss your kiddo dearly!!!!

IF YOU NEED TO TERMINATE CARE:

Please talk with me personally without other parents around. You can also call me.
I require a verbal in person "End of Care 30 daycare days" withdrawal notice DURING BUSINESS HOURS ONLY; M-F 7:30a.m. - 4:30 p.m.
Upon receiving your withdrawal notice, I will provide you with a final statement, fees will be pro-rated in full week increments. Any tuition balance is due by the next morning, by cash, Zelle or Venmo. If payment is not received within 24 hours of receiving your final bill, there will be a $25 late fee added, per child / per day before your child can return to care.
At the time of giving your withdrawal from care notice, your non-refundable deposit gets applied to the last days of care minus my earned PTO (personal time off).
All tuition, registration fees, and deposits are non-refundable. You use it or lose it.

It's hard enough to say goodbye - please don't do the following:

text/email/call/etc saying you want to speak with me
text/email/call/etc ending care
contact me during non-business hours/vacation/time off (If it was your day off you would not want your boss to text/email/call/etc you after hours or on vacation that they are letting you go)
any of these types of communication could possibly be grounds for immediate termination with no refunds, we are all adults and we can have a adult conversation

IF I NEED TO TERMINATE CARE:

I will provide you with as much advance notice as possible. If you in decide to leave before the last date of care that was given, the 30 business day notice will apply.
Upon termination, all tuition, deposits, unused/earned vacation/personal time will be used towards the final days of care.

LETTER OF RECOMMENDATION IS GREATLY APPRECIATED:

After verbal notice please provide a letter of recommendation that I can use for my website for new families to view
- Some topics to include in letter of reference may be:
  - the love and care I’ve given to your precious little one
  - Teaching ABC’s, 123’s, sorting, colors, shapes, songs
  - changing stinky diapers
  - keeping daycare very clean and sanitized
  - potty training ease
  - solving tantrums
  - bandaging scrapes and hugging boo-boos
  - being available for late picks early, and early drop offs
  - It's not a glamorous job but it is an important one in helping you raise your little one/s that I adore!

IMMEDIATE TERMINATION

I reserve the right to terminate care immediately if I feel that there are safety reasons, custody issues, failure to pay, slander, etc. All pre-paid fees are non-refundable under these extreme reasons of termination.
If child is picked up by someone in an impaired condition care may be terminated immediately depending on circumstances. I cannot under any condition put the people in my care in unsafe situations. Any tuition paid at that time is forfeited and non-refundable and any remaining balances are due immediately or $25 late fee per child / per day will be added.

All tuition, registration fees, and deposits are non-refundable. You use it or lose it.